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Gaylene Lewin, EA
Total Business Concepts
210 N University STE 300
Spokane WA 99206

Tel 509-924-6603
Fax 509-922-4775





Tax Season

Thank you for your trust in Total Business Concepts. Until the COVID-19 pandemic is under control we are taking measures in the office to be socially responsible. We have put in place several guidelines to protect your health and the health of ourselves, family, friends, and those living in our community.

Tax organizers are available by request. We do not arbitrarily mail them without knowing first that you want one. Please call the office or drop us an email to request one.

Masks are required if you visit the office. CDC has found that plastic face shields are poor barriers to the respiratory droplets. Please wear approved masks that completely cover your nose and mouth when visiting the office.

We offer several options for getting information to us for your tax preparation:
• Zoom Meeting. Please call the office to make an appointment.
• Telephone Conference Call. Please call to office to make an appointment.
• We will meet in person but ask that you consider the other options first.
• Not all clients require a one-on-one appointment. If you fall into this category you can:
o Mail your tax forms
o Drop off your tax forms
o Use the after hours mail slot below our office window
o Upload your documents through the secure portal at http://totalbusinessconcepts.securefilepro.com/
We take your security seriously, please do NOT email any tax documents.

If you do not feel well or feeling under the weather, please call the office and we will find a solution for you.

Despite the altered procedures, we press on and will do our very best to give you the customer service to which you are accustomed. We appreciate your understanding and support during these difficult times.

Sincerely,
Gaylene





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